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Privacy Policy

Last Updated: May 11, 2026

Introduction

glisten-berry ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit forms on our website
  • Request our services
  • Contact us via email
  • Subscribe to our communications

This information may include:

  • Name and contact details
  • Email address
  • Phone number
  • Information about your eligibility for social benefits
  • Financial and medical information relevant to benefit applications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your benefit application support requests
  • Communicate with you about our services
  • Respond to your inquiries and provide customer support
  • Send you updates and administrative information
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information in certain circumstances
  • Object to processing of your information
  • Withdraw consent where processing is based on consent

Cookies

We use cookies and similar tracking technologies to track activity on our website. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: Level 12, 87 Wickham Terrace, Brisbane QLD 4000, Australia

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