Last Updated: May 11, 2026
By accessing or using the glisten-berry website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not access our website or use our services.
glisten-berry provides guidance and support services for individuals navigating Australia's social benefits system. Our services include eligibility assessments, application assistance, documentation support, and related advisory services.
The information and services provided by glisten-berry do not constitute legal advice. We provide guidance and administrative support for social benefits applications, but we are not a law firm and our staff are not acting as your attorneys.
While we work diligently to support your application, we cannot guarantee approval of any social benefits claim. Final decisions are made by government agencies including Services Australia and Centrelink, over which we have no control.
glisten-berry is an independent service provider and is not affiliated with, endorsed by, or connected to Services Australia, Centrelink, the Department of Social Services, or any other government agency.
When using our services, you agree to:
Our service fees are clearly outlined on our website. By engaging our services, you agree to pay the applicable fees. Payment terms and conditions will be provided separately in your service agreement.
Refunds may be considered on a case-by-case basis if services have not yet been rendered. Once work has commenced on your application, fees are generally non-refundable, except where required by law.
All content on this website, including text, graphics, logos, images, and software, is the property of glisten-berry and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Your use of our services is subject to our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable privacy laws.
To the maximum extent permitted by law, glisten-berry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
Our total liability for any claims arising from our services shall not exceed the amount you paid for those services.
While we strive to provide accurate and up-to-date information about social benefits programs, eligibility criteria, and application processes, this information may change. We recommend verifying current requirements with official government sources.
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.
You agree not to:
Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse and are not responsible for the content or practices of these external sites.
You agree to indemnify and hold harmless glisten-berry, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Use.
These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Queensland.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.
We reserve the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new Terms of Use on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.
These Terms of Use, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and glisten-berry regarding your use of our services.
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: Level 12, 87 Wickham Terrace, Brisbane QLD 4000, Australia
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.